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Office 2003 keeps trying to install on every boot up.
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view as tree" noWrap bgColor=#b71c0c>Jim Zimmerman
Jan 28 2004, 10:24 pm
show optionsNewsgroups: microsoft.public.office.setup
From: "Jim Zimmerman"
...@nowhere.com> - Find messages by this author
Date: Thu, 29 Jan 2004 05:24:05 GMT
Local: Wed, Jan 28 2004 10:24 pm
Subject: Office 2003 keeps trying to install on every boot up.
Reply to Author Forward Print Individual Message Show original Report Abuse
Upgraded XP machine running Office 2000 to Office 2003. Now, every time the computer boots up it starts the Office 2003 installation. Any ideas as to what causes this?
Thanks
' noWrap bgColor=#005a9b>"Steven Liu"
Jan 29 2004, 6:58 pm show options
Newsgroups: microsoft.public.office.setup
From: stev...@online.microsoft.com ("Steven Liu") - Find messages by this author
Date: Fri, 30 Jan 2004 01:57:09 GMT
Local: Thurs, Jan 29 2004 6:57 pm
Subject: RE: Office 2003 keeps trying to install on every boot up.
Reply to Author Forward Print Individual Message Show original Report Abuse
Hi Jim,
I think the Office 2003 may be not installed well.
First, let's try to remove the Office 2003 from the Add/Remove Programs and then reinstall it again.
WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.
1. Close all applications.
2. use the regedit utility (Click Start->Run and type regedit and click Ok) and delete the subkeys starting with 9040 under this key:
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products
Also, please go to the following registry key:
Delete all the 9040 started subkeys under
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Produ cts
-AND-
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserD ata\\Products
Delete all the subkeys under
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Patch es
-AND-
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserD ata\\Patches
Where is like S-X-XX-XX.
3. Remove all Office program files. Note: For the documents/templates/etc, please back up them.
C:\Program Files\Microsoft Office
C:\Program Files\Common Files\Microsoft Shared\Stationery
4. Restart your system and then reinstall Office 2003.
5. If it prompts for previous qualifying product, insert your Office 2000 setup disk. The application will detect this and pass the previous product examine.
I hope the information helps. If anything is unclear, feel free to let me know. I'm glad to be of further assistance.
Thanks for using Microsoft News Group!
Sincerely,
Steven Liu [MSFT]
Microsoft Online Partner Support
MCSE 2000
Get Secure! - www.microsoft.com/security
This posting is provided "as is" with no warranties and confers no rights.
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